Delete account & data

CartTogether (app store name: Aisle) does not use a traditional email/password account. You pick a nickname on your device. Shopping lists and history are stored locally. If you create or join a live shared cart, cart contents and your nickname/device presence are synced to our cloud database so others on the cart can see updates in real time.

This page explains how to remove that data, including for App Store / Play Store account-deletion requirements.

In the app:

1. Open the shared cart / invite controls
2. Leave the live cart (or end the shared session)

Leaving removes your member presence from that cart’s live sync. Other people on the cart keep their own copy of the list unless they also leave or delete data.

To wipe local CartTogether data:

• iOS: Settings → General → iPhone Storage → Aisle → Delete App, or clear the app’s data if offered. Reinstalling starts fresh.
• Android: Settings → Apps → Aisle → Storage → Clear data, or uninstall the app.

This deletes nicknames, local lists, history, templates, and preferences saved on that device.

If you want us to delete cloud-synced shared-cart data associated with you (for example a cart code you created, or your member record), email support@carttogether.app with:

• Subject line: “CartTogether data deletion request”
• Any cart join codes you want removed
• The nickname(s) you used on those carts
• Approximate dates you used the carts (if you remember)

We will verify the request as reasonably as we can and delete or anonymize eligible cloud data within 30 days, except where we must retain limited information for security, abuse prevention, or legal reasons. Data that other household members still actively use on a shared cart may remain until those members leave or also request deletion.

• Your local app data on the device you clear or uninstall
• Eligible cloud cart payloads / member records tied to codes you identify in a deletion request

We do not keep a separate marketing profile or email login for the app. See our Privacy Policy for more detail.

Contact support@carttogether.app.